技术支持与帮助中心
我们随时为您提供技术协助与使用指导。
1. 为什么在飞机或地铁上可以完全离线运行？
PokerWise 采用专有的 .pkb 二进制策略压缩技术，所有核心 1,755 类翻牌同构解均已内置于 App 本地包中，查表与决策诊断无需任何云端服务器通信。
2. 更换设备后如何找回已购积分？
本 App 自动接入 Apple iCloud 键值同步。只要新设备登录相同的 Apple ID 并开启 iCloud Drive，打开 App 即可自动同步您的积分余额。若遇网络延迟，可在 App 设置页面下拉刷新。
3. 遇到内购未到账怎么办？
App 内置了 Apple StoreKit 2 自动丢单补单机制。如遇网络波动，请保持联网状态重新打开 App，系统会在启动时自动检测未完成交易并为您补入账户。
Support & Help Desk
We are here to assist you with any questions or issues.
1. How does the offline mode work?
PokerWise packs pre-computed GTO solutions for all 1,755 flop isomorphism classes locally via proprietary .pkb compression. No network connection is needed during gameplay or reviews.
2. How to restore purchases across devices?
The App automatically syncs credit balances via your private Apple iCloud Key-Value storage. Simply sign in with the same Apple ID on your new iPhone.
3. Missing in-app purchase credits?
PokerWise utilizes Apple StoreKit 2 transaction verification. If a purchase is delayed due to network issues, simply relaunch the app with an active connection to automatically verify and credit your balance.
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